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We’d like to thank you for enjoying new-release movies with us.

FAQs

Why did you leave Canada?

We were excited to bring our service here, but unfortunately, demand just didn’t meet our expectations. We will be focusing our attention on our U.S. business, where demand for physical media remains strong.

 

When will you be leaving stores?

Redbox Canada kiosks were turned off on March 5. They may remain in stores for a couple of weeks after that, but they won’t be renting out or accepting discs.

 

Can I still rent and return movies?

Redbox Canada kiosks are turned off and can no longer rent out or accept movies.

 

I still have a movie out. What should I do?

Please contact us at questions@redbox.ca and we’ll help you out.

 

Will I get reimbursed for promo codes I didn’t use?

We’ll be reimbursing customers for promo codes that they bought from TeamBuy, but not for promo codes that we handed out for free.

 

 

For all media inquiries, please email mediacenter@redbox.com.